Contact us

Welcome

Hie, all the items are designed and handmade by myself. Please do not reproduce without my permission. Thank you :)

Shipping details

From April 20th,2010 onwards, all items will be mailed by Normal Mail so that the shipping cost will be cheaper.

If you would like your items to be shipped by Registered Mail, please kindly let me know in advance through convos. An additional charge of US$1.80 per package for the Registered Mail.

I will combine the orders to save some on the shipping fee.

It will takes about 2-3 weeks of working days for delivery or sometimes up to 4 weeks.. Please do shop earlier =)

** For special items, such as the plushies and clay figurines their shipping fee will be slightly more expensive as I need to use box to store them and they are registered mail as well **

Feel free to convo me if you had any question about the shipping method.

Thank you :)

Refunds, returns & exchanges

If any of the items where to damaged during the delivery, please get back to me in 2 days time when you receive the item. The buyers are responsible for shipping it back to me on your own expenses so I can fix it.

If buyers were to exchange it for other color or item, buyers need to ship back the item sent back to me (must be in the good condition as received) and also pay for the shipping cost for other item to be sent.

For package lost, please contact me so we can work something out. The delivery time usually is around 2-3 weeks but sometimes can go up till a month (experienced that before) So please wait and sorry for the inconvenience caused.

Customer feedback and satisfaction are important to me, do get back to me if you have any other inquiries

Additional information

The item in my shop are already low priced and they are 100% handmade in smoke and pet free environment. All the handmade are designed by myself, if there are resemblance out there it might have been coincidence since some design such as animals are quite the same.

Please allow few days for item completion as some of them are not ready stock.

Each of them are handcut and handsewn by myself without any die cut. Sorry if I cannot offer more discount as it is already low priced to begin with.

Thank you =3

If you like some of the item in other colors, please convo me, I can customize them for you :)

araleling's craft

Hi, I enjoy making handmade craft using felts and sometimes polymer clay to make some animals or monsters.

I like to make a variety of characters using felts. So if you like any customization, do convo me, I can explore new character too :D

my doodle personal blog : http://araleling.blogspot.com/

my craft blog : http://aralelingcraft.blogspot.com/

Do visit them if you enjoy reading this genre blog :D

Thank you and Happy Shopping